General terms & conditions
Thank you for shopping at Guapa Boutique. Please review the return/exchange policies listed below before you place your order. If you have any questions about these policies or need assistance please let us know via e-mail or phone.
Exchanges for store credit are accepted on online orders, provided they meet the following conditions:
- Items must be returned within 10 days of purchase.
- Garments must be unworn and be in perfect condition with the tags still attached.
- Soiled, damaged or compromised merchandise will not be accepted, so please exercise caution when trying on garments (we kindly ask that you are mindful of lotions, jewelry, etc).
- Sale items are FINAL SALE.
- Because we are a small boutique with a special selection of limited edition pieces, price adjustments and refunds are not possible.
- Refunds or store credit on shipping costs are not possible.
- Store credits issued are valid for one year.
- Guapa Boutique is not responsible for return shipping costs or liable for lost exchange packages; accordingly, we recommend shipping exchange items back with tracking and insurance to ensure they arrive safely. Please contact us ahead of time so we know to expect your return, and address parcels to the following address: Guapa Boutique 3059 Gottingen Street, Halifax, Nova Scotia B3K 0G5